Delivery

1. Your order will be shipped via Deutsche Post, FedEx or Intex.
1. We ship to the following countries: Germany, EU, Switzerland, UK, Australia, Japan, Hong Kong, Taiwan, Liechtenstein, Monaco, Norway, Ukraine, Canada, Mexico, United States, Brazil, Peru.

Shipping costs

1. Germany: The shipping costs within Germany depend on the total value of goods ordered.
1.1. 1.1. Up to a gross order value of 1.000,00 € the shipping costs within Germany will be 6,00 €. Shipping will be carried out via Deutsche Post registered mail. The delivery option Deutsche Post is only available up to a value of 1.000,00 €.
1.2. 1.2. For a gross order value between 1.000,00 € and 5.000,00 €, the shipping costs within Germany will be 18,00 €. Shipping will be carried out via FedEx Express Delivery. 1. Your order will be shipped via Intex.
1.3. 1.3. For a gross order value beyond 5.000,00 €, the delivery will be free of charge. Shipping will be carried out via FedEx Express Delivery. 1. Your order will be shipped via Intex.

2. EU: The shipping costs within the EU depend on the total value of goods ordered.
2.1. 2.1. Up to a gross order value of 1.000,00 € the shipping costs within the EU will be 10,00 €. Shipping will be carried out via Deutsche Post – Warenpost International.
2.2. 2.2. For a gross order value between 1.000,00 € and 5.000,00 €, the shipping costs within the EU will be 50,00 €. Shipping will be carried out via FedEx Express Delivery.
2.3. 1.3. For a gross order value beyond 5.000,00 €, the delivery will be free of charge. Shipping will be carried out via FedEx Express Delivery. Shipping will be carried out via FedEx Express Delivery.

3. GB, CH, Norway: The shipping costs to GB, CH and Norway depend on the total value of goods ordered.
3.1. 3.1. Up to a gross order value of 1.000,00 € the shipping costs to these countries will be 10,00 €. Shipping will be carried out via Deutsche Post – Warenpost International.
3.2. 3.2. For a gross order value between 1.000,00 € and 5.000,00 €, the shipping costs within to these countries will be 85,00 €. Shipping will be carried out via FedEx Express Delivery.
3.3. 1.3. For a gross order value beyond 5.000,00 €, the delivery will be free of charge. Shipping will be carried out via FedEx Express Delivery. Shipping will be carried out via FedEx Express Delivery.

4. Other countries
4.1. 4.1. Up to a gross order value of 1.000,00 € the cost for international shipping will be 10,00 €. Shipping will be carried out via Deutsche Post – Warenpost International. Delivery time may take up to two weeks!
4.2. 4.2. For a gross order value between 1.000,00 € and 5.000,00 €, the shipping costs internationally will be 130,00 €. Shipping will be carried out via FedEx Express Delivery. Lieferzeit 1 – 3 Tage
4.3. 1.3. For a gross order value beyond 5.000,00 €, the delivery will be free of charge. Shipping will be carried out via FedEx Express Delivery. Shipping will be carried out via FedEx Express Delivery.
Full access to the shop will only be granted to registered wholesale clients with personal login data. Prices will only be visible to registered clients.

5. For cross-border deliveries, additional taxes (e. g. in the case of an intra-community purchase) and/or duties, e. g. in the form of customs duties, may apply. These are the responsibility of the buyer. These are the responsibility of the buyer.

Returns: You have the right to cancel this contract within 14 days without having to provide a reason and to return the undamaged goods to us.

The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the final goods.

Payment Information

Payment methods
1. Payment options
1.1.
Sie können für Lieferungen innerhalb Deutschlands aus den folgenden Zahlungsmöglichkeiten auswählen:
You can choose from the following payment options for deliveries within Germany, unless otherwise stated in the respective product description: • Prepayment by bank transfer
• Credit Card (Visa, Master Card, American Express)
• PayPal
• Immediate Bank Transfer
1.2.
Für Lieferungen ins Ausland bieten wir folgende Zahlungsmöglichkeiten an, sofern sich aus der jeweiligen Artikelbeschreibung nichts anderes ergibt:
1.2. For international shipments, we offer the following payment options, unless otherwise stated in the respective product description: • Prepayment by bank transfer
• Credit Card (Visa, Master Card, American Express)
• PayPal
• Sofortüberweisung ( nur für Bestellungen aus folgenden Ländern verfügbar: Österreich, Schweiz )

Description of Payment Handling
In general, the delivery of ordered merchandise will only be carried out after the payment of your order.
Your order will be processed in the following steps:
• Sie legen Produkte in den “Warenkorb”
• To proceed to the payment, select “Checkout”
• Here you will be able to review your order details again before officially placing your order.
• After the payment has been received on our account, your order will be shipped out immediately.

1. Prepayment via bank transfer
In case of a prepayment by bank transfer, the shipping and payment of your order will progress through the following steps:
1.1. 1.2. After receiving the proforma invoice, you transfer the invoice amount to us.
1.2. 1.2. After receiving the proforma invoice, you transfer the invoice amount to us.
1.3. 1.3. As soon as the invoice amount is credited to our designated bank account, your order will be shipped out along with an invoice for your accounting.

2. PayPal
In case of a payment via PayPal, the shipping and payment of your order will go through the following steps:
2.1. 2.1. Your payment will be processed online via PayPal.
2.2. 2.2. You confirm your order by clicking on the button “Order with an obligation to pay”.
2.3. 2.3. As soon as the total sum is credited to our account, your order will be shipped out.

3. Credit Card
In case of a credit card payment, the shipping and payment of your order will go through the following steps:
3.1. 3.1. Your payment will be processed online with Credit Card.
3.2. 2.2. You confirm your order by clicking on the button “Order with an obligation to pay”.
3.3. 2.3. As soon as the total sum is credited to our account, your order will be shipped out.

Atelier Munsteiner B2B Shop
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